84 Customer Service placements for a start-up in Malaysia

Project details

Location: Malaysia
Type of project: Project Resourcing
Size of the project: Less than 100 people
Timeframe: 4 months
Functions: Travel
Placements: 84

One of the fastest growing technology start-ups in Asia, providing travel-based solutions, initially needed a recruitment partner to source and hire 33 customer service-related positions, many with specific language requirements.

We mobilized a team of four people, including a Project Leader, a TA Specialist and two Sourcing Specialists to work on site with the client
Candidates were sourced via our internal database, job boards, the client’s Applicant Tracking System (ATS), social media platforms and a number of targeted campus recruitment drives
Given specific language requirements were needed, 30% of successful hires came through our employee referral incentive scheme

In a short period of time, hiring needs grew considerably which resulted in Page Outsourcing filling 84 positions in a four-month period.

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