Is It Time To Bring In an MSP? Here’s How To Make the Case

65% of companies plan to increase their use of contingent workers over the next two years. But how many feel confident they’re set up to scale at speed?

Slow or inconsistent time-to-engage is a common stumbling block. When hiring managers can’t get the people they need fast enough, they bypass the system. That leads to inflated costs, patchy compliance and missed opportunities.

Taking Control: A First-Time Buyer’s Guide to Managed Service Providers gives you the tools to make a strong, tailored case for change. Download the full eBook today. 

How to build a business case for change

If your organisation is struggling to manage its contingent workforce effectively, a managed service provider (MSP) offers a proven way forward. The Taking Control e-book outlines a step-by-step approach to help you build a strong internal case for adopting an MSP model, one that’s grounded in real data and tailored to your business. Here’s how to get started:

• Map your current processes 
  Examine how temporary workers are sourced across various teams and locations. How many suppliers are involved? Who approves new roles? How long does it take to get someone on board? Most companies uncover wide inconsistencies — and plenty of hidden delays. 
   
• Track your spend 
  It’s rarely just about day rates. Dig into the full cost of contingent labour, including agency markups, invoice handling, onboarding admin and the time internal teams spend managing multiple suppliers. These indirect costs often go unnoticed but add up fast. 
   
• Spot the risks 
  Are there contractors still accessing systems after they’ve left? Are there any gaps in onboarding or vetting between teams or regions? Identifying these issues early helps you reduce legal, reputational and security risks before they become urgent. 
   
• Model the gains 
  Estimate what could be saved through rate card alignment, supplier consolidation and faster time-to-fill. Include softer benefits as well, such as improved manager satisfaction or better access to niche talent. These are often what makes the case land with stakeholders.

Tailor your case to different audiences

The Taking Control eBook also emphasises the need to frame your business case with each audience in mind:

Finance and procurement seek measurable savings, clean data and tighter control over expenditures. Highlighting inefficiencies — like duplicated supplier costs or manual invoice handling — can be especially persuasive.

HR and hiring managers value faster, simpler processes and more reliable access to quality talent.

The C-suite is focused on strategic agility — being able to respond quickly to change while managing risk and cost effectively. Link your case to broader business priorities, such as digital transformation and global expansion initiatives.

By connecting each benefit to your business’s specific challenges and priorities, you turn a general improvement plan into a targeted, board-level case for action.

Start building your business case today

If slow processes, rising contractor costs or hiring managers bypassing formal channels are holding your organisation back, now’s the time to take control. Taking Control: A First-Time Buyer’s Guide to Managed Service Providers gives you the tools to build a business case that speaks to every stakeholder and unlocks the workforce agility your company needs.